Gaming should be a source of fun, not stress. 2bat believes every player can game responsibly. On this page you'll find all the tools, guidance, and support resources to help keep yourself protected.
2bat always puts player safety first. The features below will help you stay in control.
Set a daily, weekly, or monthly deposit limit. Once a limit is in place, 2bat enforces it strictly — no deposits beyond that amount are possible.
Decide in advance how long you'll play in a single session. When the time is up, 2bat will automatically alert you and encourage you to take a break.
Need a break? Set a cooling-off period of anywhere from 24 hours to 30 days. You won't be able to log in to your account during this time.
For a longer break, choose a self-exclusion period of 6 months or permanent. Once selected, 2bat will also actively remove you from all promotional communications.
If your losses reach a set amount, 2bat will automatically end your session. Setting a loss limit in advance helps protect your budget.
A reminder will appear on screen at regular intervals — showing how long you've been playing and how much you've lost. This awareness is the first step toward responsible gaming.
Online gaming is a form of entertainment — much like watching a film or playing cricket. Responsible gaming means enjoying it in a mindful, controlled way, so it never affects your family, finances, or mental well-being.
At 2bat, responsible gaming isn't just a policy — it's part of our culture. We want every player to enjoy the experience, not walk away frustrated. That's why the platform includes tools to help you set limits, take breaks, and step away entirely when you need to.
The core principles of responsible gaming are: play for entertainment, not to chase losses; stay within your means; don't treat gaming as a source of income; and make time for family and loved ones. Whenever you feel gaming is getting out of control, use 2bat's safety tools.
Please Note: There are no guaranteed wins in gambling. Every game carries a slight house edge. Play for the enjoyment, not out of fear of losing.
It's not always easy to notice when gaming habits become a problem. Watch out for the following signs:
Spending more than your set budget and finding it hard to stop.
Continuing to play in an attempt to recover lost money, only to lose more.
Hiding your gaming habits and spending from family or friends.
Gaming is affecting your focus at work or leaving you with less time for your family.
You are taking on debt or using money set aside for essential expenses to fund your gaming.
You feel restless, irritable, or have trouble sleeping when you're not playing.
If two or more of these signs apply to you — don't wait, reach out to the 2bat support team or use the self-exclusion feature.
Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.
Have you ever spent more time or money on gaming than you planned?
Have you ever tried to win back money by placing more bets after a loss?
Have you tried to stop gaming but couldn't?
Has gaming caused problems in your relationships with family or friends?
Do you feel restless or irritable when you're unable to play?
Have you skipped work or studies to spend time gaming?
These questions are based on international Gamblers Anonymous standards. For any concerns, contact us at [email protected].
You can access these tools at any time through your account settings. Any tool you activate takes effect immediately.
Set a maximum daily, weekly, or monthly deposit amount. Lowering your limit takes effect immediately; increasing it is subject to a 7-day cooling period.
SetSet a maximum playtime for each session. When the time is up, the system will automatically show a warning.
SetIf your losses exceed a set amount, your account will be automatically locked temporarily. It's the most effective tool for protecting your budget.
SetA popup will appear at set intervals (15 minutes, 30 minutes, 1 hour) showing a summary of your session time and loss/win.
SetTemporarily close your account for any period from 1 to 30 days. You will not be able to log in during this time.
ActivateClose your account for 6 months or permanently. Choosing this option will also stop all promotional emails.
ApplyTo use the tools: Log in to your account → Settings → Responsible Gaming. For any issues, reach us at [email protected].
Self-exclusion means removing yourself completely from 2bat. It's a brave and right decision. Follow the steps below:
Log in to your 2bat account and go to your profile settings.
From the Settings menu, select the "Responsible Gaming" option.
6 months, 1 year, 3 years, or permanent — pick the duration that works best for you.
Confirm your decision. Your account will be closed immediately after.
A confirmation message will be sent to your registered email. All promotional communications will also be stopped.
Important: Your account cannot be reactivated before the self-exclusion period ends. Write to [email protected] for direct assistance.
2bat strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. If there is any suspicion that a minor has created an account, that account is immediately closed and all associated data is deleted.
Our advice to parents — use parental control software on computers or phones to restrict access to online gaming sites.
Age is verified at registration using a government-issued ID.
Suspicious accounts may be verified at any time.
Parents can install filter software on their devices.
If a minor has an account, please notify us at [email protected].
You don't have to face a gaming problem alone. Alongside direct support, 2bat also provides information on external professional organizations:
Our Responsible Gaming team is available 24/7 via live chat, with an average response time of 5 minutes.
Email us at [email protected]. Your privacy is fully protected and you'll receive a response within 24 hours.
An international voluntary organization that provides peer support for overcoming problem gambling.
Kaan Pete Roi (01779-554391) provides mental health helpline services in Bangladesh. Reach out if you need support.
Every player's safety is our priority at 2bat. Register today and enjoy a fun gaming experience within safe limits.