2bat Privacy Policy — How Your Information Is Kept Secure

2bat (referred to herein as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect about you, how we use it, and how we keep it safe.

This Privacy Policy applies to the 2bat website (https://2bat.pro) and all associated services. By using the 2bat platform, you are considered to have accepted this Privacy Policy.

We may update this policy at any time. We will notify you of any significant changes, so we recommend checking this page regularly.

2bat collects only the information necessary to provide its services. We do not collect data beyond what is needed.

2bat uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to those purposes.

• Account management: To manage registration, login, password resets, and account settings.
• Financial transactions: To process deposits, handle withdrawals, and distribute bonuses.
• Identity Verification: To complete the KYC process and verify your age.
• Customer Support: To resolve your complaints and provide support.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Service Improvement: To improve the platform experience and introduce new features.
• Legal obligations: To meet the requirements of applicable laws and regulatory authorities.
• Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.

2bat does not sell your personal information to third parties. However, in certain limited circumstances, specific data may be shared with trusted partners:

• Payment Processor: Limited financial data is shared with payment partners including Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
• KYC verification services: Approved third-party verification services may be used for identity verification.
• Legal obligations: Information may be disclosed in response to a court order, a request from an investigating authority, or other legal requirements.
• Security Services: With specialist security providers focused on preventing cyber fraud and scams.

2bat uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the platform recognize you and improve your experience.

Types of cookies we use:

• Essential cookies: Essential for core platform functionality — login sessions, security tokens. These cannot be disabled.
• Functional Cookies: To remember your preferences — language settings, layout choices.
• Analytics Cookies: To understand how the platform is used — which pages get the most traffic and where issues arise.
• Security Cookies: To prevent unauthorized access and fraud.

2bat follows industry-leading security practices to protect your information. Our security infrastructure is regularly updated and audited.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): The ability to add an extra layer of security to your account.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
• Data Backup: Data is kept secure through regular backups.

2bat retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration the account is active and a minimum of 5 years after closure (as required by law).
• Financial transaction records: At least 7 years — in compliance with financial regulatory requirements.
• KYC documents: At least 5 years after account closure.
• Gaming History: For the duration the account is active and 2 years after closure.
• Log Files: Typically 90 days to 1 year.

Once the retention period expires, data is securely and permanently deleted with no possibility of recovery.

Every registered user on 2bat has the following rights over their personal information:

2bat strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information.

2bat works with game providers, payment gateways, and other service providers on the platform. These third-party providers operate under their own privacy policies.

• Game Provider: Trusted gaming software companies for slots, Live Casino, and other games.
• Payment Gateway: Mobile Banking, Nagad, Rocket, and other approved payment partners.
• Analytics Tools: Analytics services used to enhance platform performance.

Every third-party partner operates under strict data protection agreements. They may only use your information in accordance with 2bat's instructions and for the specified purposes.

2bat reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

• A clear notice will be displayed on the platform.
• Updates may be communicated to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: The chat button at the bottom-right corner of the platform
• Response Time: Typically within 24-48 hours

We take all privacy-related complaints seriously and work to resolve them as quickly as possible.